Contacting the Alaska Railroad

Business

• Business: 907-265-2300
  327 W Ship Creek Ave
  Anchorage, AK 99501
  


• Toll Free: 800-321-6518
• Job Hotline: 907-265-2430
• Project Hotline: 907-265-2449
• Gift Shop: 907-265-2326
• TDD/hearing impaired:
  907-265-2621

Passenger Services

• Reservations & information:
  907-265-2494
  
  
• Toll Free: 800-544-0552
• TDD/hearing impaired: 907-265-2620
• Train arrivals & departure: 907-265-2688
• Marketing: 907-265-2485

Freight Services

• Freight Sales and Service: 907-265-2485
• Freight Customer Service: 907-265-2624
• Toll Free: 800-321-6518

Operations

• Crossing Signals Malfunctioning: 907-265-2334
• Toll Free: 800-478-2334
• Security: 907-265-2463
• Track Watch: 877-Rail-Cop (877-724-5267)
• Emergency: 907-265-2504

Media

• Public Affairs: 907-265-2695